Membership refunds are only permitted when there are extenuating circumstances that limited you from notifying the YMCA of your cancellation. These would need to be accompanied by proper documentation (i.e. doctor’s note).

If you were incorrectly charged due to the YMCA’s failure to cancel or put the membership on hold, a full refund will be given as long as the refund is accompanied by proper documentation (i.e. hold form, cancel form, email, etc). Under these circumstances, the YMCA will not refund more than six months of membership at any given time.

Membership Cancellation

If you wish to terminate your membership at the Cambridge Y, please fill out our Termination Form by clicking the “Member Termination” button to the right.

PLEASE NOTE: Termination requests must be made at least 15 days prior to the first of the month in which it will take effect.

For example: For a termination to take effect November 30th, the request must be submitted by November 15th.

*NOTE: All memberships still terminate at the end of each month. We do not terminate memberships mid-month.

Financial Assistance

Limited funds are available to subsidize Basic Memberships for those who may not be able to afford YMCA membership to those who reside in Cambridge. More information is provided on our Financial Aid Form.

Membership & Programs

A membership is not transferable, and will be canceled if presented by anyone other than the person to whom it was issued. The Y reserves the right to change schedules or fees without notice. Anyone participating in any program must register online or at the Front Desk. Membership privileges may be revoked or suspended for any behavior that jeopardizes the health and safety of YMCA staff, members, participants, facilities or equipment. The Y is not responsible for lost or stolen articles.

Member Photo

For safety, security, and emergency purposes, members must have their picture taken when signing up for a Membership. This picture is for our records only, and will only be used for the reasons stated above.

Membership Payments

Annual and continuous monthly debit plans are available. Debit memberships continue indefinitely until terminated in writing by the member 15 days prior to the first of the month in which it will take effect.  The Y accepts checks and all major credit cards.

Collection of Returned Funds Procedure

Your check, credit card or automatic bank draft is welcomed. However, if returned unpaid, it will be collected electronically and assessed a minimum fee of $25.00. Electronic collection efforts will be handled by eCard Transactions, a company powered by eCashflow Services.

We advise members to double check that there are sufficient funds 24 hours prior to the Y’s draft and if their payment information on file with the Y is correct. If it appears both of those check out, members are encouraged to contact the issuer by calling the 800 number on the back of their card to find out why the issuer is returning the YMCA’s draft attempt on the first of the month and request the Y’s draft is authorized moving forward.

Non-Payment will result in TERMINATION OF MEMBERSHIP.

Overnight Locker Guidelines

  • Only one locker will be issued to any one member. Lockers are not transferable to another person.
  • All items must be stored completely within the locker. All items left outside of a locker, whether secured or not, will be removed and disposed of accordingly.
  • It is recommended that members not bring valuables into the facility. The Cambridge YMCA cannot be responsible for lost, stolen or damaged personal property.
  • A locker must be empty upon termination, any contents will only be held for 15 days.
  • If your membership has been terminated due to an outstanding balance, you will have 15 days to settle the balance or we may reclaim the locker.