Cambridge YMCA
820 Massachusetts Avenue | Cambridge, MA 02139
P. 617-661-9622

Policies

Refunds

Membership and Program fees are NON-REFUNDABLE. In the event of injury or hospitalization, memberships can be frozen or extended. Please speak with the Front Desk regarding these arrangements.

Membership Termination

We are moving away from paper termination forms at our Front Desk. If you wish to terminate your membership at the Cambridge Y, please fill out our Termination Form by clicking the “Member Termination” button to the right.

PLEASE NOTE: Termination requests must be made at least 30 days prior to, or on the first of the month in which it will take effect.

For example: For a termination to take effect December 31st, the request must be submitted by December 1st.

Financial Assistance

Limited funds are available to subsidize Basic Memberships for those who may not be able to afford YMCA membership to those who reside in Cambridge. More information is provided on our Financial Aid Form.

Membership and Program

A membership is not transferable, and will be canceled if presented by anyone other than the person to whom it was issued. The Y reserves the right to change schedules or fees without notice. Anyone participating in any program must pre-register at the front desk. Membership privileges may be revoked or suspended for any behavior that jeopardizes the health and safety of YMCA staff, members, participants, facilities or equipment. The Y is not responsible for lost or stolen articles.

Member Photo

For safety, security, and emergency purposes, members must have their picture taken when signing up for a Membership. This picture is for our records only, and will only be used for the reasons stated above.

Membership Payments

Annual and continuous monthly debit plans are available. Debit memberships continue indefinitely until terminated in writing by the member 30 days prior to, or on the first of the month in which it will take effect The Y accepts checks and all major credit cards.

Collection of Returned Funds Procedure

Your check, credit card or automatic bank draft is welcomed. However, if returned unpaid, it will be collected electronically and assessed a minimum fee of $25.00.  Electronic collection efforts will be handled by eCard Transactions, a company powered by eCashflow Services.

We advise members to double check that there are sufficient funds 24 hours prior to the Y’s draft and if their card information on file with the Y is correct. If it appears both of those check out, members are encouraged to contact the issuer by calling the 800 number on the back of their card to find out why the issuer is returning the YMCA’s draft attempt on the first of the month and request the Y’s draft is authorized moving forward.

Non-Payment will result in TERMINATION OF MEMBERSHIP.

AWAY Program (Always Welcome at the Y)

Members of out of State Ys presenting a valid Y card bearing the AWAY imprint may use the basic facilities for $5 per visit. Fee for all other Y cardholders is $10.